Quayside - VIP Meet & Greet (with Buggy, Private Immigration & Lounge Access)
from $303.86
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Highlights
- Arrival with Buggy: Be greeted upon landing and escorted via buggy to JetQuay CIP Terminal.
- Departure with Buggy: Be escorted through our in-house check-in, security, and immigration for a smooth departure. Followed by a buggy ride to the gate.
- Exclusive Private Lounge Access: Unwind in JetQuay VIP lounge, where you can relax and enjoy a selection of complimentary refreshments.
- Personalized Assistance: Enjoy personalized assistance through our in-house immigration and customs clearance during arrival or departure.
- Stress-Free Experience: Travel at a relaxed pace, while we manage all departure and arrival formalities.
About this experience
- Quayside Service (Arrival): As customers disembark, our GRO will greet them at the aerobridge and escort them through the main terminal by electric buggy for a private, expedited in-house immigration and customs clearance at CIP terminal. Upon reaching CIP, customers can unwind in our lounge while we retrieve their baggage and arrange for hotel transfer. Once ready, they will be escorted to their limousine awaiting at our private porch.
- Quayside Service (Departure): The moment our customers arrive at CIP terminal (instead of main terminal), our GRO will handle all departure formalities, including check-in and baggage handling including GST refund and baggage wrapping service. Customers can simultaneously relax in our lounge and go through our in-house immigration clearance and security screening. Thereafter they will be escorted by electric buggy directly to their boarding gate, where pre-boarding procedure will be conducted at the gate.
What's included
- Customers get to enjoy buggy transfer, baggage assistance, private terminal clearance (including dedicated check-in, immigration and custom clearance) and exclusive lounge access
Things to note
- Travel Documents: Ensure all necessary documents (passport, visa, boarding pass) are ready for verification.
- Timing: Provide accurate flight details (name, flight number, scheduled arrival/departure time) to ensure timely support.
Frequently asked questions
Can I cancel this booking?
Every option shows its own cancellation terms before you pay — where free cancellation applies, the window closes at 00:00 (midnight), local time at the destination, on the cut-off day. Cancel from My bookings within the window for a full refund (once your ticket has been issued, message support inside the window and we cancel it for you); after it, the option's terms apply. Full details in our cancellation & refund policy.
Can I change the date of my booking?
Date changes aren't automatic — they depend on the operator. Email [email protected] from the address you booked with, quoting your booking reference and the new date you'd like, and we'll ask the operator for you. Changes are subject to their approval and availability; if the date can't be moved, your booking's cancellation terms apply.
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