Private charter for customized cross-border travel between Hong Kong and Macau (Zhuhai, Shenzhen, Guangzhou, Foshan | multi-point pickup service | express customs clearance | business/family/tourism d
from $15.44
Book your experience
Highlights
- Same-day bookings for immediate use may incur an additional urgent fee ranging from 100 to 300, subject to agreement with the supplier.
- Your booking will be handled by our professional customer support team throughout the entire process, providing pre-sale, during-sale, and after-sale assistance
- Familiar with cross-border routes in Guangdong-Hong Kong-Macao region, offering fast and convenient customs clearance with drive-through at Hong Kong/Macau bord
- Experienced private charter driver provides one-on-one service (no rideshare)
- We recommend making a reservation at least one day or more in advance
About this experience
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What's included
- The current point-to-point transfer package includes fuel costs/toll fees/parking fees. (Excluding customized packages, subject to negotiation with the supplier)Free waiting time for private charter transfers is 30 min. Airport pick-up for domestic flight
Not included
- Exceeding the free waiting time will incur a waiting fee of CNY200 per hour, with any duration less than one hour rounded up to one hour
- For example, if the free waiting time is 30 minutes and the actual waiting time is 35 minutes, it will be charged as one hour at CNY200
- And so on.
- (Package exclusions confirmed through inquiry and negotiation with the supplier before booking)
- For temporary itinerary changes, the new quote must be confirmed and calculated with the supplier (same-day bookings are non-refundable)
- For additional stops or itinerary changes, please contact the supplier for supplementary fees ranging from 100-500, with specific pricing calculated based on the new itinerary additions.
- Not including other fees not mentioned
- If the booking is for nighttime travel between 12:00 AM and 7:00 AM, an additional 200 CNY night allowance should be paid directly to the driver as compensation for late-night service.
Things to note
- [Child safety seat instructions]According to the transportation regulations of the Hong Kong Special Administrative Region, starting from November 1, 2025, children under 8 years old and under 1.35 m in height must use standard child restraint devices (su
- To fully comply with the regulations and ensure children's travel safety, we offer the following two solutions for your choice: 1. Bring your own qualified seat: You are welcome to bring your own child safety seat that meets the safety standards of your c
- If you still need the service, please communicate with the driver in advance
- Airport meet greet service description1. Meet-and-greet airport pick-up service is not included in standard car service
- To avoid affecting your plans, we recommend placing bookings during business hours
- Thank you for your understanding.
- Nighttime service fee: Standard service hours are from 7:00 AM to 10:00 PM (excluding holidays)
- Overtime fee: 200 CNY per 30 min (rounded up to 30 min for any partial period).② Airport pick-up at Hong Kong airport includes 90 min of free waiting (60 min for airports within Guangdong province), calculated from the actual flight landing time
- If limits are exceeded, the driver has the right to refuse service based on safety and compliance requirements, and passengers will be responsible for any resulting losses.
- Schedule notice for booking processingTo ensure timely processing of your booking, our standard business hours are from 09:00 to 23:00 China time daily
- After your booking is confirmed, the driver will wait at the designated area with a pick-up sign bearing your name.3. Important note:① Macau international airport does not currently offer meet-and-greet service with name boards due to operational restrict
- Special notes for cross-border car services:1. From December 1, 2017, all passengers traveling via land ports and the Hong Kong-Zhuhai-Macao Bridge port for round-trip journeys are required to carry their luggage and clear customs independently.No refund
- DisclaimerIf there is a discrepancy between the package you booked and your actual vehicle request, the price difference must be settled by the day before the vehicle service
- The overtime fee is 200 CNY per 30 minutes (rounded up to 30 minutes for any partial period).
- If the vehicle service cannot be provided normally due to untimely payment of the price difference, you will be responsible for any related consequences.
- Additional notes: Prices may increase by 40-50% during holidays/major events with additional overtime fees, subject to confirmation by customer support
- If the waiting time exceeds this limit and the driver cannot contact you, they may leave without refund
- The airport pick-up point will be as directed by the driver.
- If bookings made outside business hours cannot be completed as expected, we appreciate your understanding, and buyers will need to bear the associated risks.
- If you submit a booking outside business hours (23:00 to 09:00 the next day), we will arrange processing before 09:30 on the next working day.
- For Macau airport pick-up to Hong Kong, a free waiting time of 60 min is provided
- If needed, please contact customer support at least 24 hours in advance to make a reservation.2. The service fee is CNY 100 per trip
- Iv
- Passenger count, child safety seat occupancy and baggage restrictions:1. Infants and children will each be counted as 1 person in the total passenger count.2. The total number of passengers plus baggage must not exceed the vehicle's maximum capacity (incl
- Vehicle type1. Business 7-seater: Sienna/GL8/Dreamer/Tengshi D9/Alphard/Vellfire 2nd gen or similar vehicles, passenger capacity: 6 people, luggage capacity: 2 pieces of 24-26 inch luggage or 4 pieces of under 24-inch luggage.2. Premium 7-seater: Alphard/
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- Vehicle usage outside standard hours requires an additional nighttime service fee: 100 CNY per trip for local Hong Kong service, 200 CNY per trip for cross-border service
- Booking cancellation and modification policy: Once confirmed, bookings cannot be canceled for free due to personal reasons (such as missing flights, oversleeping, ID issues at customs, etc.) and will incur cancellation fees as per the page rules; after co
- If an agreement cannot be reached due to the driver's tight schedule for subsequent itineraries, the driver has the right to leave, and the booking fee will not be refunded
- Reminder: About urgent bookingIf you submit an urgent booking outside business hours, there may be delays due to manual processing limitations
- Car service terms and conditions1. Free waiting time and overtime fees:1. Hong Kong local Hong Kong-Guangdong province car service:① Free waiting time for airport drop-off/transfer: 30 min
- An extra charge of 250 CNY per 30 min will apply for exceeding the free waiting period (rounded up to 30 min for any partial period). If you need the driver to continue waiting beyond the free waiting period, please negotiate with the driver in advance a
- If you need to rent, please inform us through customer support channels before 17:00 the day before your ride to ensure proper arrangements. (Failure to declare in advance or provide a seat may result in the driver refusing service without refund based on
- Overtime fee: 200 CNY per 30 min (rounded up to 30 min for any partial period).② For Hong Kong airport pick-up to Macau, a free waiting time of 90 min is provided
- Overtime is charged at 200 CNY per 30 min (rounded up to 30 min for any partial period).2. Hong Kong - Macau car service involved:① Free waiting time for airport drop-off/pick-up: 30 min
- The waiting time starts from the actual flight landing time
- Customers must pay the corresponding nighttime service fee before vehicle usage to continue receiving service.
Frequently asked questions
Can I cancel this booking?
Every option shows its own cancellation terms before you pay — where free cancellation applies, the window closes at 00:00 (midnight), local time at the destination, on the cut-off day. Cancel from My bookings within the window for a full refund (once your ticket has been issued, message support inside the window and we cancel it for you); after it, the option's terms apply. Full details in our cancellation & refund policy.
Can I change the date of my booking?
Date changes aren't automatic — they depend on the operator. Email [email protected] from the address you booked with, quoting your booking reference and the new date you'd like, and we'll ask the operator for you. Changes are subject to their approval and availability; if the date can't be moved, your booking's cancellation terms apply.
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