Partner terms

These terms apply to agencies approved to sell through the ReadyTrip partner portal, in addition to the customer terms, cancellation & refund policy and privacy policy, which apply to every booking you make.

1. Your account

• Partner access is granted to a business, not a person. The approved applicant is the agency owner and may add or remove staff logins.
• You are responsible for every booking made with your agency's logins and for keeping them secure.
• We may suspend an agency account for misuse, chargebacks, unpaid balances or a breach of these terms.

2. Pricing and payment

• Net rates shown in the portal are for your agency only and may not be published or shared.
• You set your own client price. The markup you configure is for display and quote documents only; you are always charged the net price.
• Bookings are paid from your prepaid wallet or by card at the time of booking. Wallet top-ups are non-transferable.

3. Bookings, changes and refunds

• Each product's cancellation policy is shown before you book and applies to your agency as the purchaser.
• Refunds are returned to the original payment method (wallet or card) within 10–15 working days of approval.
• You are responsible for passing on ticket validity, entry conditions and traveller requirements to your clients.

4. Your clients' data

• You confirm you have your travellers' permission to share the details a booking requires.
• We use traveller details only to fulfil the booking and as described in our privacy policy.

5. Changes to these terms

We may update these terms; the current version is always at this address and continued use of the portal means you accept it.

Questions about these terms: [email protected] or WhatsApp +91 76783 56255.